Features

Use your mobile phone just like your office phone. Make and take calls using your office extension, check work voicemails, see call history and send messages to colleagues

Exactly the same as the mobile app but using your PC or laptop. Download the App from the Klowdfone portal and mirror your office phone from anywhere in the world

Save time dialling, with a desktop App that lets you click to dial any number on-screen. You can also set availability statuses, view the address book and see call history

“Press 1 for sales, press 2 for support.” Direct callers to the right department with a professionally recorded answering service that also helps businesses appear bigger.

Say goodbye to crackly phone calls. All our handsets are HD voice, so every conversation is crystal clear and you’ll never have to ask a caller to repeat themselves.

Spend lots of time out of the office? You can forward calls to your mobile manually when you leave work or automatically when your desk phone rings out.

Transfer a caller to another colleague in the office, or if that colleague’s not at their desk, transfer it to their mobile easily. Either way, your caller isn’t left disappointed.

Look back on all your office calls to see who you’ve phoned, who’s phoned you, and whose call you missed, just like you do on your mobile phone.

Avoid missing phone calls, even when you’re already on the line with someone else. Call waiting lets you place the first call on hold while you answer the second one.

Give new members of your team tips and advice on what to say in real time while they’re on the phone to a customer, without the caller hearing what’s being said.

“Phone call for Bob!” Turn your phones into a tannoy system to make a loudspeaker address to those who aren’t at their desks. Ideal when staff walk around a lot.

Pass calls from your desk phone to your mobile without any interruption. Great if you take an important call at 4.55pm and need to leave at 5 without hanging up.

Set up groups for your different teams, so callers can get hold of any member of a department when they ring. If everyone’s busy, you can direct it to another group.

When nobody’s available to take a call, set a generic companywide voicemail message or let each team member create their own personalised message.

Receive an email the moment someone leaves you a voicemail, with the caller's number and a recording of their message so you can listen to it from any device.

Customers on hold? Play brand-appropriate music or marketing messages with company info or special promotions you’re running. We’ll even record the messages for you.

Hold a remote team meeting or invite customers/suppliers to discuss a project with you and your team, with conference calling at the touch of a button.

Enter your out-of-office times in the portal so callers are played a message when the office is closed or you’re on holiday. We can record these for you professionally.

All your customers’, suppliers’ and colleagues’ details in one place. Add everyone’s numbers and you’ll see their name when they call.

Klowdfone connects with Outlook and Google and can forward calls to a colleague if you’re busy. You also get a “screen pop” showing callers’ details when they ring.

Link Klowdfone to major CRMs including Salesforce, Dynamics and more, with screen popping and client record popping helping you stay on top of every call.

Keep recordings of every call for playback, download or emailing out. Ideal if you need to record calls for legal reasons, for taking orders verbally, or to resolve disputes.

Run or schedule reports to see how your sales team, customer service department or wider business are performing on the phone. You can also track any missed calls.

Ideal for bigger companies, Klowdfone’s full collaboration suite add-on includes video conferencing, web meetings, screen sharing, file sharing and annotation.